Cleveland Theatre School reserves the right to refuse admission and request any ticket holder to leave the theatre and take any appropriate action to enforce this right.

Tickets cannot be refunded unless a performance is cancelled or abandoned when less than half of the performance has taken place. This is not decidable by the placement of an interval.

Latecomers will be asked to wait until suitable breaks in the performance before being allowed into the auditorium. Disruption to patrons who were on time must be kept to a minimum.

Mobile phones / digital devices / cameras and devices that transmit signals or have alarms on them must be switched off before admittance to the auditorium.

Every member of the audience is required to have their own ticket or belong to a ticket group. All children must have their own seat. groups must be present as a group before entrance to the auditorium.

CTS reserves the right to make alterations in the cast and crew where necessary without prior notice.

Refunds are only permitted where the date / time / location of the show has changed. Refunds cannot be given at the event and must be claimed the following day by calling us.